1. What is your return policy?

We offer a 30-day return window on most items from the date of delivery. To be eligible for a return, your item must be:

• Unused and in the same condition you received it

• In its original packaging with all accessories, inserts, and tags intact
  

• Accompanied by your order number

For full details, please refer to our Return & Refund Policy linked at the bottom of every page on dailyobjects.us.

2. How do I start a return?

Starting a return is simple. Email us at help@dailyobjects.us with your order number and the reason for your return. Please do not ship items back before contacting us - returns sent without authorization may be refused.

Once we confirm your return request, we will respond within 1 business day with a Return Merchandise Authorization (RMA) number and complete return instructions.

3. How do I exchange an item?

We currently do not offer direct exchanges. If you would like a different item, color, or variant, here is what to do: initiate a return for your original item by emailing us at help@dailyobjects.us, and once your return is approved and your refund is processed, you can simply place a new order for the item you want. This ensures the item you are after is in stock and reserved for you.

4. Who pays for return shipping?

Return shipping is completely free on all orders placed on dailyobjects.us.

5. How long does a refund take?

Once we receive and inspect your return (typically within 1 to 2 business days of arrival at our warehouse), approved refunds are processed to your original payment method within 5 to 7 business days. Please note that credit card refunds may take an additional 3 to 5 business days to appear on your statement depending on your bank.

If more than 10 business days have passed since your return was approved and you have not seen your refund, please email us at help@dailyobjects.us and we will investigate right away.

6. I received a damaged or defective item. Do I need to send it back?

Not always. If the cost of return shipping exceeds the value of the item, we will never ask you to send it back. In that case, we will issue a full refund or send you a replacement and let you keep or donate the original. Just email us at help@dailyobjects.us with your order number and photos of the damage and we will take care of the rest.

7. What items cannot be returned?

The following items are not eligible for return or refund unless they arrive defective or incorrect:

• Personalized, custom-printed, or monogrammed items

• Items marked as "Final Sale" at the time of purchase

• Gift cards

• Items that have been used, washed, or altered

• Items returned without original packaging
  

8. Can I return a sale or discounted item?

Items purchased at a promotional discount of 30% or more are eligible for store credit only - no cash refunds. Items marked as "Final Sale" are not eligible for return or exchange under any circumstances. Regular-priced items are eligible for a full refund as described in our return policy.

9. How do gift returns work?

If you received a DailyObjects product as a gift and would like to return it, you can do so within 30 days of delivery for store credit equal to the item value. To get started, email us at help@dailyobjects.us with the order number (found on the packing slip) or the name and email of the person who gifted it.

10. My return request was approved, but pickup has not happened yet. What should I do?

If you have not been contacted about your return shipment within 3 to 5 business days of your RMA being issued, please email us at help@dailyobjects.us and we will follow up on the status for you.

11. What if I have a quality concern after the 30-day return window?

We handle returns only within the 30-day policy window. However, for quality issues beyond that period, please reach out to us at help@dailyobjects.us and our team will assess the situation and assist you based on the nature of the issue.